I aggregate the afterward email with their chump abutment team, and was about told “sorry, we’ll get your frames to you soon.” This is my added time acclimation with Warby Parker and both times acquire been disruptive, and not in the good, air-conditioned way. I like the abstraction of the company, the final artefact – and alike booty my allotment of albatross for the aircraft abode issues, but there has got to be a bigger arrangement for administration adjustment issues than what I’ve encountered appropriately far with Warby Parker.
Let’s review, aloof for the record: Earlier this year, I ordered sunglasses. I paid my order, uploaded a prescription, and was billed. Then, I bare to amend my decree info. Then, all over email, I’m accepting awash into an added $130 for aerial basis lenses, instead of authoritative that advancement at my point of purchase. Then, a beating about my aircraft address, accepting the abode fixed, and glasses beatific to me. I fabricated a absolutely bad acceptance aback this action was completed, which is that Warby Parker had adapted my aircraft abode internally so if I were to adjustment again, the abode would be actual and I wouldn’t acquire to anticipate about it again.
The glasses are great, by the way, but the “seamless adjustment online” glasses acquaintance is kinda disrupted by this process. So, not a abundant experience, but it’s still cheaper than LensCrafters, right? Abnormally for
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