Kann ich einen Unibet Live Chat kontaktieren
No wonder that their livechat is quite useless - after all it's last place on earth where to look in case of any problems etc
Since cardchat dont have unibet staff here (yet) then if you've any unibet-related questions etc is probably the best place to look for answers (if you tag moderators there) :hmmmm2:
Before signing up for any sportsbook, you should review their customer service offerings. Make sure to check if bookies have dedicated phone and email support, a detailed FAQ, alternate forms of communication such as 24/7 live chat, and most importantly, full mobile app functionality.
In Sachen Kundenservice sehen wir uns bei jedem Buchmacher die Anzahl an Kontaktmöglichkeiten an. Was der Bookie von heute auf jeden Fall haben sollte, ist ein Live-Chat. Ob Unibet das erfüllt?
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Urheilun suoratoistaminen onnistuu ilman kuukausimaksua Unibet TV:n kautta. Pelaajan tulee vain rekisteröityä kasinolle ja tallettaa vähintään 10 euroa. Sen jälkeen tuhannet huippuottelut näkyvät suorana – täysin ilmaiseksi.
You can contact the Unibet Customer service team via live chat, phone and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.
I started playing poker at Unibet a couple months ago and played quite a lot (I quite my job 6 months ago and started playing poker all day long) and made significant amount. About a month and a half ago I made a withdrawal of $500 to my neteller account and everything went fine so I assumed there wont be any problem for me to do withdrawals (it is possible that I already have verified my account then, but I am not sure since those days I verified my accounts at neteller, pokerstars, 888 poker and other poker rooms I play). About 20 days ago I planed on withdrawing some larger amount so I went to live chat to assure everything is fine and to ask if there is anything else I should do and when to expect the money to be at my neteller account, when the guy from customer service told me to verify my account and that everything will be fine. I went to account page and saw that my account is not verified, so I uploaded some documents for account verification and a couple days after I tried to withdraw money but my account was not verified although more then 3 days passed since I uploaded documents (at unibet site it says that documents are reviewed and account verified in 3 days maximum). THEN AGONY STARTS I was asked to send some more documents because something was unclear or couldnt be seen. So I sent it again (photo of my ID, Drivers licence, Phone bill and utility bill) and 2 days after, when I tried to log in to my account it said that account is unavailable. I got no mail or any info, so I was confused and went to live chat when a guy from customer service told me that my account is blocked because Account department have taken a look at my documents and they are absolutely not confident with my documents and account in general and that my account will remain blocked and funds frozen. [B]When I asked why, he said that they dont need to provide that information, that Unibet can close an existing account without any explanation whatsoever, and that there is nothing I can do and the account will remain closed and funds frozen forever[/B] (see photos of that chat below). After that I sent mail to unibet asking for an explanation and got this answer:
"Dear Marko, Thank you for contacting Unibet!
The Unibet Live chat service provides help and support to its players instantly. The customer service team is available 24/7 and stand ready to help with any questions the users might have. They will answer queries related to sports, games, casino, live casino, poker, bingo or any general inquiries. For your information, to make for a better customer experience they provide the option to change the language while using the live chat.
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Valitettavasti bonuskoodi Unibet Casinolle puuttuu kokonaan. Unibet bonuskoodi vanhoille asiakkaille noudattaa samaa linjausta, vaikka takavuosina bonus- ja kampanjakoodeja vielä nähtiin melko usein.
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Unibet casino bonus puuttuu kokonaan, jos puhutaan uuden pelaajan tarjouksista. Kasino tarjoaa kuitenkin monia kampanjoita viikoittaiseen pelaamiseen. Unibet bonus löytyy myös vedonlyönnin, nettipokerin ja e-bingon ystäville.
Unibet Bingolla voit pelata minipelejä myös chat-huoneessa!
Unibetin ystävällinen asiakaspalvelu palvelee suomalaisia asiakkaita päivittäin suomeksi aikavällillä 10–23. Englannin kielellä palvelua saa 24/7. Unibetin asiakaspalveluun saa nopeimmin yhteyttä sivustolta löytyvän live chatin avulla, mutta myös sähköpostia voi lähettää.
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Yes, the Unibet live chat support method is a secure way to find the answers to your questions. Unibet is a licensed brand with a lot of experience behind its back, and the confidentiality of users is always in place.
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Based on our experience, we recommend using the Unibet live chat feature as the fastest communication method. However, if you prefer any of the other methods, they are also recommended. The vital here is their presence and the fact that Unibet wants to accommodate professional customer service for their users.
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Choose your preferred method of contacting Unibet, and you find hassle-free customer support. We liked that the support staff were friendly and prompt in their replies on live chat and phone. Unibet could, however, make the contact options a bit more visible as these are quite hard to find on the page. All in all, the bookie does well to keep players enjoying their time at the site, always getting you the help you need fast.